Privacy Policy
Curl Code UK understands how important it is that your information is correctly safeguarded. This Privacy Policy describes how your personal information is collected and used when you visit or make a purchase from thecurlcode.co.uk (the “Site”), and the steps we take to ensure your privacy is protected.
This Privacy Statement applies to personal information from individuals in the European Union (under GDPR) and all other global customers collected, processed, disclosed and stored (collectively “used”) by Curl Code UK.
SECTION 1 - PERSONAL INFORMATION WE COLLECT
Curl Code UK will collect and process the following personal data from you:
Information you provide us
When making a purchase from the site, or contacting us:
Where we have your consent:
Information we collect about you from use of the Site
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.
Information we are legally required to keep
We are required to keep certain financial records for financial reporting and accounting purposes
Information we have a legitimate interest in
- These include cookies, which we use to enable us to analyse how visitors use and access the Site and improve how it works.
- We also keep a record of transactions and correspond so that we can bring claims or defend ourselves in the event of a legal claim or complaint.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
SECTION 2 - HOW WE USE PERSONAL INFORMATION
We will use the information given to us and in particular Order Information to:
- Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations);
- Communicate with you;
- Screen our orders for potential risk and fraud;
- Administer an account with us; and
- Provide you with information about our products or services we feel may interest you if you have given your consent to receiving marketing material from us, or whether in our legitimate interests provided these interests do not override your right to object to such communications.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SECTION 3 - SHARING YOUR PERSONAL INFORMATION
Where we use third-party service providers, we may disclose to them your personal information – but they will only use your information to the extent necessary to allow them to perform the services on our behalf.
Curl Code UK will share your information with the following categories of service providers:
- Organisations who process your personal data on our behalf and in accordance with our instructions and the Data Protection Law. This includes in supporting the services we offer through the Site in particular those providing website and data hosting services, providing fulfilment services, distributing any communications we send, supporting or updating marketing lists, facilitating feedback on our services and providing IT support services from time to time. These organisations (which may include third party suppliers, agents, sub-contractors and/or other companies in our group) will only use your information to the extent necessary to perform their support functions.
- Payment processing providers and third parties who process payments and transactins on our behalf; and
- Analytics and search engine providers (these do not identify you as an individual).
Other Circumstances
- We may also share your Personal Information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or otherwise to protect our rights.
International Transfer
Curl Code UK may transfer your information outside the EEA, to locations in which data protection standards are less strict. When doing so we will take steps to ensure your data is protected in accordance with this Privacy Policy.
Behavioural Advertising
As previously mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
SECTION 4 - YOUR RIGHTS
If you are a European resident, subject to certain conditions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
SECTION 5 - DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. However, please note that we cannot delete this information unless it exceeds a six year period to identify any issues and resolve any legal proceedings.
SECTION 6 - CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
SECTION 7 - MINORS
The Site is not intended for individuals under the age of 16. By using the Site, you confirm to us that you meet this requirement. If you are under the age of 16, you confirm you have received permission from your parent or guardian before purchasing from the Site or sending us personal information.
SECTION 8 - CONTACTING US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact.thecurlcode@gmail.com or by mail using the details provided below:
Curl Code UK
[Re: Privacy Compliance Officer]
Unit 40252, PO Box 6945, London, W1A 6US, United Kingdom